Terms & Conditions

Price and V.A.T.

  • All indicated prices include the actual Swiss V.A.T. Subject to misprints and errors.

 

Delivery / Shipping costs

  • The ordered items, which are on stock will be shipped by Swiss postal service immediately.  You only pay shipping and handling costs of CHF 9.00, including postage and packing. In rare cases your order will not be shipped in one shipment. As a matter of course we will charge the shipping costs only once.
  • In case of a delivery delay or if the the ordered items are manufactuerd especially for you, you will receive a order confirmation indicating the estimated delivery date via email.
  • We deliver in Switzerland, Germany and Austria. For shipments to Germany and Austria we charge shipping and handling costs of CHF 20.00. Additionally, you have to bear custom dues separately upon receipt.

 

Payment

  • We accept Master Card, Visa Card, PayPal, PostFinance Card, bank transfer, and prepayment (invoice will be send by email). In case of partial delivery and custom made items with a prolonged delivery time, we will charge the costs only at delivery.

 

Return / Replacement

  • A right to return or replacement of goods can only be granted in case of damaged products and is limited to a replacement of the defective item. A claim to back out of the contract or to reduce the payment fee is excluded, if a replacement can be made within a reasonable period.
  • Potential defects can be asserted within 8 days. If an inspection of the defects shows, that the defects are caused by culpable conduct of the vendee (e.g. damage caused by incorrect handling), the buyer will be charged for the replacement. 

 

Compensation

  • Compensation for incorrect pictures, prices, and wording or for delayed or missed delivery is strictely excluded. 

 

Data protection

  • We only save data, which are required for the handling of orders and conduct of business. Personal data are handeled as confidential.

 

Reservation of proprietary rights

  • The property in the goods remain with African Kwanda Annette Schmidt until full payment.

 

Disclaimer for links

  • Our home page include hyperlinks to other web sites or content or resources. African Kwanda has no control over any web sites or resources which are provided by companies or persons other thanAfrican Kiwanda.

 

With your order you accept the terms and conditions of African Kiwanda

 

 
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